Upcoming Perfect PA and Effective Office Administrator Skills Training – Nairobi-Kenya – Jan 29-30

Enhancing executive and team performance;


A good PA and Office administrator makes an enormous contribution to organisation’s effectiveness and requires numerous professional skills to be successful in this role.

The PA and Office administrator takes responsibility for much of the organisation and co-ordination in the office. It is a task that requires tact, diplomacy the ability to communicate with all levels.


Here is the programme content;

The role of the Executive PA and Office Administrator,

  • What is the true meaning and role of an Executive PA and Office Administrator?
  • What do you need to stand out in this role?

Working with senior executives and your team,

  • What are the key structures of any organization ?
  • what are its stated objectives?
  • how does your executive and different department fit into this?
  • What are the functions of your executive/s?
  • Different types of management style?
  • Integrating your function with the role and objective of your executive/s?

Senior management: what do they do and what does their role involve?

  •   Models of management
  •   Relating your role to your manager's
  •   Understanding work styles
  •   Working with different managers
  •   Handling different member of the company team
  •   How to be proactive and keep the company running smoothly..


In this highly practical course delegates will also learn:

Excellent Communication and etiquette skills,

Project and time management,

Developing relationships across the organisation,

Managing Events,

Planning and Budgeting,

Dressing Appropriately for Your Role,

Timing and Risk Management,

Minute Taking and Effectively Managing Meetings,

Minute Taking – From notes to minutes,

Attitude Change and Team Building...


Who should attend?• Personal Assistants.• Office Administration Unit Team • Company Secretary Team • Customer Service Unit Team.•, Logistics and Operations Unit Team.• Front Office Unit Team .• HR administrators • Executive Assistants; It is also for those who need to gain a better insight into the  organization aspects of being valuable,resourceful and always focused...


Date: 29th To 30th January 2015

Venue: Villa Rosa -Kempinski Hotel, Nairobi-Kenya

Facilitation:  Ksh 49,000 + VAT or USD 650 + VAT ( Inclusive of all Requirements)

Contact: Anne or Caroline,  anne@dolphinsgroup.co.ke  or  caroline@dolphinsgroup.co.ke

Tel: +254 20 2211362 / 382     Cell 254-(0) 712-636 404   Wireless - 020-2478629

Reserve Online Today Click* Here...   Few Slots Available; for High Impact Training..

Download your Registration Form here.. Corporate LPOs Acceptable for bookings.

Previous Attendants had this to say ;

This course has taken me to the next level in my career, I go back to work a perfect, equipped Administrator – Elizabeth Kariuki, Administration Assistant – De Ruiter East Africa

The course is very competitive, every PA or Administrator needs this training to keep you at the top of your game. The trainers are the best - Beth Wariu, PA – Mohammed Muigai Advocates

View Photos on previous high impact trainings.
Your FR*EE Offers_ Save and Gain

-Book two slots and gain 10% Discount. VAT exclusive

-Book three slots and secure one extra space abso*lutely FR*EE!

-Book more than four slots and gain 15% Discount. VAT exclusive

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Dolphins Training & Consultants Ltd.
Town Office - View Park Towers 10th Floor Utalii Lane / L584-Off UN Avenue,Gigiri
P O Box 27859 00100 Nairobi, Kenya
Tel; +254-20- 2211362 / 2211382  Wireless -020-2478629
Fax +254-20-2211386

Never Seen a Tomorrow,Do It Today!

Dolphins Group.

Kindly feel free forwarding to your colleagues and friends.


 NITA (Formally DIT) Approved Trainers - No.TRN / 711

Unleash Your Potential...!



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